Click here to PAY ONLINE Using Big Country Electric Co-op’s SmartHub Electronic Bill Payment and Account Access!
Please note: Payments made after 6:00PM will credit the next business day.
Bills are due and payable upon receipt. Failure to receive a bill does not exempt a member from payment.
BCEC offers the following online payment options:
BANK DRAFT, CREDIT OR DEBIT CARD PAYMENT – A monthly invoice will be mailed to inform the member of the kWh usage and charges. Credit and Debit transactions are limited to residential (non-commercial) accounts. Visit the Smart Hub link to make payments, setup automatic payments, and view account information.
Payment of bills may also be made by mail or in person to any of the following Big Country Electric Cooperative offices:
Roby: 1010 W. South 1st, P.O. Box 518, Roby, TX 79543
Snyder: 1600 McCowen, P.O. Box 1249, Snyder, TX 79550
Stamford: 225 W. McHarg, P.O. Box 1147, Stamford, TX 79553
Bills may also be paid through the night-drop box at any of the above office locations. Payments will be posted the following morning.
BUDGET BILLING or AVERAGE BILLING – Members on fixed incomes or that desire to have an average monthly electric bill could benefit from our Budget Bill option. To qualify for Budget Billing, a member must have purchased electricity from BCEC at the meter location for at least 12 months. The bill will be averaged for the past 12 month period. Budget Bill accounts will be evaluated every 3 months to determine if a change is necessary. The member will be contacted before any change takes place. Each year in May, budget bills will “settle-up” – this will be reflected on your June bill. If there is a balance due, the member is required to make payment when billed. In the case there is a credit balance due to the member, the credit amount will be applied to your next monthly bill and you will begin your regular Budget Billing amount the following month. Your BCEC statement will reflect the amount owed or credited on your account.
FINANCIAL ASSISTANCE - Financial assistance may be available from the following outside agencies (not affiliated with Big Country Electric Cooperative, Inc.) for those with demonstrated financial need that meets the agencies’ criteria.
West Texas Opportunities (WTO)
Sweetwater 325-236-9201, Lamesa 806-872-8354
Aspermont Small Business Association