If Your Power Goes Out
Our goal is to restore your power as quickly and safely as possible. Our crews are experts in getting the power back on. As soon as a crew arrives on the scene, it will assess the problem and begin the repair process.
Make sure we know your power is out. Use our Smart Hub app to report an outage, or call Toll-free: 1-888-662-2232; Roby Office: (325) 776-2244; Snyder Office: (325) 573-3161; Stamford Office: (325) 773-3684. Please be patient. Especially during weather-related outages, damage can be widespread and repairs may be complex. Our crews will always do their utmost to restore your power in a timely, safe and efficient manner.